Privacy Policy

At K Design Hub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit kdesignhub.com or place an order with us.

Information We Collect

We collect personal information that you voluntarily provide when placing an order or contacting us, including your name, phone number, email address, shipping address, and any photos or design preferences submitted for your order.

How We Use Your Information

The information we collect is used solely to process your order, communicate with you regarding your order status, and provide customer support. We do not sell, trade, or share your personal information with third parties except as required to fulfill your order (e.g., shipping partners).

Payment Information

All payments on kdesignhub.com are processed securely through Razorpay, a PCI-DSS compliant payment gateway. K Design Hub does not store, collect, or have access to your payment details such as card numbers, UPI IDs, or net banking credentials. All financial data is handled entirely by Razorpay in accordance with their Privacy Policy.

Photos & Design Files

Any photos or files you submit for your order are used exclusively for the purpose of creating your frame. We do not share, publish, or use your personal photos for any other purpose without your explicit consent.

Cookies

Our website uses cookies to improve your browsing experience and process payments securely. These include:

• Essential Cookies: Required for the website and checkout to function properly
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Payment Cookies: Set by our payment gateway (Razorpay) to process transactions securely

You may disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your ability to place orders.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill your order and comply with legal obligations. Order details are retained for a period of 2 years for accounting and support purposes. Photos and design files submitted for your order are deleted within 90 days of order completion unless you request otherwise.

Third Party Links

Our website may contain links to third-party websites. K Design Hub is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To make such a request, please contact us at kdesignhub24@gmail.com. We will respond to your request within 30 days. Please note that deleting certain information may affect our ability to fulfill your order or provide customer support.

Changes to This Policy

K Design Hub reserves the right to update this Privacy Policy at any time. Any changes will be effective upon posting on the website. We encourage you to review this page periodically.

Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Address: 1st floor, M.N.insaaf complex, bharathidasan salai, Tiruchirapalli, Tamil Nadu-620001, India
Whatsapp: +91 93632 44775
Email: kdesignhub24@gmail.com